FREE UPS Ground shipping for orders over $60 (discounted subtotal) to the lower 48 states and military APO's.
SAME DAY SHIPPING
Orders placed by 2pm EST will be shipped the same day for all shipping methods, Monday–Friday.
U.S. SHIPPING RATES:
Shipping rates for all shipping methods are determined by order subtotals.
• For orders over $60 ground shipping is FREE within the contiguous US.
• For orders less than $60, a flat rate of $4.99 is charged to ship within the contiguous US. We reserve the right to mix and match shipping methods to provide the best service possible. (UPS, USPS, UPS+USPS)
• 2 day shipping via UPS is offered for $20 within the US.
• Orders shipped to HI, AK USVI, PR and Guam will ship USPS for $10.
• Orders to Canada that are less than 4 lb will ship USPS for $10, greater than 4 lb will ship for $20.
• Any PO Box addresses will be sent USPS.
Shipments outside the United States are made with International Priority Mail. Transit time is 6-10 business days; longer during the holidays. Flat rate $20.
BAD ADDRESSES/OLD ADDRESSES
If you make a mistake entering an address that requires a correction, we will contact UPS or USPS but *if* they can intercept and reroute your package they will charge you an $11 fee. Double and triple check your order before submitting and remove old addresses from your account. This will prevent you from selecting them in error.
RETURNS & CLAIMS
You have the right to cancel or return your order up to 30 business days following receipt of your goods. You will receive a refund for your purchase if the charge was levied with your original order and it is returned in full. We really hope you are happy with any product purchased, but if you wish to return a product to us for any reason you may do so within 30 days of the dispatch date. It must be in sellable condition and in its original undamaged packaging. We will refund the price or replace the product. If the reason for return was our mistake, we will pay for return shipping, otherwise the cost of return shipping is your responsibility. Other than for defective products, returns outside the timeframe set out above may be accepted at the sole discretion of Double Mission. Please contact Double Mission by email email@example.com or call (929) 266-8327 for information about returning items to us.